Effective Date: 22-04-2026
Website: https://www.onepane.ai

1. Overview

‍Onepane (“we,” “us,” or “our”) respects the privacy of our customers, users, and website visitors. This Privacy Policy describes how we collect, use, share, and protect your information when you use our website and software-as-a-service platform (“Service”).By using our Service, you agree to the terms outlined in this Privacy Policy.

1. What Information We Collect

‍We collect the following types of information:

•  Account details such as username and password

• Configuration data, resource metadata, subscription info, and logs from your Azure environment.

• Data is accessed in read-only mode and only for the purpose of delivering product functionality like visibility, governance enforcement, and resiliency monitoring.

• Page visits, API usage, feature interactions, and session activity.

• Collected to improve product performance and user experience.

• Information you provide through contact forms, support tickets, or emails.

We use the information we collect to:

• Deliver core product functionality;

• Surface governance and resiliency insights;

• Improve the Service and develop new features;

• Provide customer support and respond to inquiries;

• Send transactional emails and updates related to your account;

• Monitor, audit, and protect the security of the Service.

We implement technical and organizational safeguards to protect your data, including:

• A different duration is explicitly agreed upon in writing;

• We are required to retain data to comply with legal obligations or resolve disputes.

You can request earlier deletion at any time.

We implement technical and organizational safeguards to protect your data, including:

• Encryption in transit and at rest;

• Role-based access controls;

• Secure authentication for all access;

• Monitoring and auditing of all data interactions.

Despite our best efforts, no system is 100% secure. We encourage customers to follow best practices in cloud permissions and tenant security.

We do not sell, rent, or trade your personal or cloud environment data.We may share your data only with:

• Trusted service providers who support our infrastructure (under NDA and strict access limits);

• Legal authorities if required to comply with applicable laws or valid legal processes;

• In the context of a merger or acquisition (with prior notice).;

Our website uses cookies for:

• Basic functionality;

• Analytics (e.g., Google Analytics);

• Improving site experience.

You can manage your cookie preferences through your browser settings.

You may:

• Request access to the data we hold about you;

• Request deletion or correction of your data;

• Object to data processing or request limitation;

• Withdraw consent (where applicable).

To exercise these rights, email us at: privacy@onepane.ai

Our services are hosted in [Insert Region — e.g., the United States or Europe]. If you are accessing from outside this region, you consent to your data being transferred and processed in that region.

Onepane is a B2B platform and does not knowingly collect data from children under 18. If you believe we have inadvertently collected such data, contact us to delete it.

We may update this Privacy Policy periodically. Major changes will be notified via email or through our website. Continued use of the Service constitutes your acceptance of any updates.

For privacy-related questions or concerns, please contact:

Onepane Email: privacy@onepane.ai
‍Website: https://www.onepane.ai