Effective Date: 22-04-2026
Website: https://www.onepane.ai

1. Acceptance of Terms
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‍By accessing or using Onepane’s services, you (“Customer,” “User,” “You”) agree to comply with and be bound by these Terms of Use (“Terms”), whether as a visitor or registered user. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, do not access or use Onepane.

2. About Onepane
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‍Onepane is a software-as-a-service (SaaS) platform that helps enterprise customers improve cloud resiliency, enforce governance, standardize naming conventions, gain visibility into Azure cloud resources, and streamline incident response. Onepane integrates with your Azure environment to analyze and surface metadata, insights, and automation opportunities.

You may use the Service only if you:

•  Are at least 18 years old;

•  Are not barred from using the Service under applicable law.

To use the Service, you must create an account and connect your Azure environment. You are responsible for:

• Maintaining the confidentiality of your credentials;

• Ensuring only authorized personnel access the Service;

• All activities under your account.

You agree to keep your information accurate and current.

Onepane grants you a limited, non-exclusive, non-transferable license to access and use the Service during the subscription term solely for your internal business purposes. All rights not expressly granted are reserved by Onepane.
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You shall not:

• Reverse-engineer, decompile, or disassemble any part of the Service;

• Use the Service for competitive analysis or benchmarking;

• Access the Service to build a similar or competing product.

You retain ownership of all data submitted to the platform from your Azure environment (“Customer Data”). You grant Onepane a limited license to use this data solely to provide, improve, and support the Service.

We will not access your data except:

• To provide and maintain the Service;

• With your explicit consent;

• As required by law.

To deliver its features, Onepane requires read-only access to your connected cloud environments and monitoring tools (e.g., Azure, Azure Monitor, Log Analytics). This access allows us to analyze metadata, configuration, usage patterns, and events necessary to surface insights and improve your cloud resiliency and governance.

Each party agrees to keep confidential all non-public information disclosed by the other party that is marked as confidential or that should reasonably be understood to be confidential.

Onepane is committed to enterprise-grade security. While we implement appropriate technical and organizational safeguards, you are responsible for maintaining compliance within your own Azure tenant. We are not liable for misconfigurations or policy violations caused by your internal usage or access policies.

Onepane may integrate with third-party services such as Microsoft Azure APIs. We are not responsible for any data loss, downtime, or service disruption caused by such third parties.

Support and uptime commitments, if any, are governed by your Service Order or Master Service Agreement (MSA). Otherwise, the Service is provided on an "as-is" basis.

If you purchase a subscription, you agree to pay all fees as specified in your Order Form or pricing agreement. Payments are due based on the terms stated, and failure to pay may result in suspension or termination of access.

All rights, title, and interest in and to the Service, including all software, algorithms, interfaces, and trademarks, remain the exclusive property of Onepane or its licensors.

Any suggestions, improvements, or ideas you provide may be used by Onepane without obligation or compensation. You grant us a royalty-free, worldwide, perpetual license to use such feedback.

We may update this Privacy Policy periodically. Major changes will be notified via email or through our website. Continued use of the Service constitutes your acceptance of any updates.

• You breach these Terms;

• You fail to pay;

• Your use poses a security or legal risk.

Upon termination, your access to the platform ends, and your data may be deleted after a reasonable period unless otherwise required by contract or law.

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. ONEPANE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONEPANE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. ONEPANE’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRIOR TO THE INCIDENT GIVING RISE TO LIABILITY.

You agree to indemnify and hold Onepane harmless against any claims, damages, or liabilities arising from:

• Your use of the Service;

• Violation of these Terms;

• Violation of any applicable law or rights of a third party.

We may revise these Terms periodically. Material changes will be notified via email or on our Site. Continued use after such updates constitutes acceptance.

These Terms are governed by the laws of [Insert Jurisdiction, e.g., Delaware, USA], without regard to conflict of law principles. Any disputes shall be resolved in courts located in [Insert Jurisdiction].

For privacy-related questions or concerns, please contact:

Onepane Email: support@onepane.ai
‍Website: https://www.onepane.ai